Tortue Hamburg – A Favorite for Families in Hamburg
About the Hotel
Rooms & Suites
Tortue Hamburg offers 128 rooms and suites ranging from 22 to 72 square meters, all featuring high ceilings, extra-long Hypnos box spring beds, and balconies. Each room includes a living area with sofa, desk, wardrobe, and storage space. Amenities include high-speed Wi-Fi, smart TVs, Nespresso machines, keyless entry, and complimentary minibars. Bathrooms feature rainfall showers, heated floors, and Malin+Goetz toiletries.
Dining Experiences
The hotel features three restaurants: JIN GUI serving modern Asian cuisine with sushi, chez l'ami specializing in premium cuts and seafood, and the brasserie offering French-inspired dishes. Breakfast includes à la carte options like eggs Benedict, North Sea crab, beef tartare, and tartines with avocado. Four bars include bar noir for cocktails, bar bleu (smokers lounge), jardin TORTUE rooftop bar with city views, and petite TORTUE day café serving French pastries.
Location & Accessibility
Located at Neuer Wall in Hamburg's city center, 250 meters from Stadthausbrücke station and 350 meters from Rödingsmarkt station. Within walking distance of the harbor, Elbphilharmonie, Speicherstadt, HafenCity, City Hall, and Jungfernstieg. Reachable via S1, S2, S3 trains (Stadthausbrücke stop) or U3 underground (Rödingsmarkt stop). Valet parking available for €39 daily, self-parking for €35.
Event Spaces
Features multiple event venues including four salons (Orangerie, Château, Bibliothèque, Côte d'Azur) accommodating 10-28 people, a podcast studio with Shure microphones and Rode mixer, and bar privé with DJ booth and dance floor. Private dining options include the Mirror Chamber (16-20 guests) and Susan Chamber with Lazy Susan table. All spaces include modern AV equipment and customizable layouts.
Special Services
Offers Barclays Arena VIP concert packages with tickets, catering, and shuttle service. Provides digital guest guide with local recommendations, Tesla charging stations, and co-working space in atelier TORTUE. Sells hotel merchandise including bottled cocktails, teriyaki sauce, scented candles by Mark Buxton, and glassware. Partners with Mercedes-Benz Hamburg for mobility solutions and Perrier-Jouët champagne.
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Shoe shine service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
- In-room sink
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Mobile phone charger
- AM/FM alarm clock